REFUNDS POLICY
Deposit for machinery or products are non-refundable and non-transferable once and order is placed. Machinery is custom made to order immediately after a deposit is placed. Once your items are shipped, we cannot accept refunds.
We will exchange a faulty item as warranted under the Consumer Rights Act 2015 within 7 days, after which the warranty terms will apply, and the customer will be charged reasonable courier fees for any collections and returns.
Any training services and postage or courier costs cannot be refunded.
CANCELLATIONS CHARGES (which may vary)
Courier Charge (charge per collection/delivery): £25 (minimum charge)
Insurance Cancellation Charge: £100 (minimum charge)
Office Admin Charge: £100 (minimum charge)
